General Policies
Attire: Shirt and court shoes required.
Outside Food & Drink: Not allowed.
Speakers: No outside speakers allowed.
LATE CANCELLATIONS & NO-SHOWS
Private Lessons: 24-hour cancellation required (penalty: 50% refund as a credit on account)
Clinics: 24-hour cancellation required (penalty: $10)
Open Play: 24-hour cancellation required (penalty: $10)
Court Reservations: 12-hour cancellation required (penalty: $20)
As part of our commitment to providing an exceptional membership experience, these policies ensure that all members have a fair chance to enjoy our facilities and programming.
SERVICE ANIMALS
Only service animals are permitted; proof of service registration must be presented at the front desk.
OUTSIDE COACHES
Policy Statement: To maintain a high-quality experience and ensure the safety and enjoyment of all members and guests, Box Pickleball Club does not allow coaching by outside instructors on its premises.
JUNIOR PARTICIPATION
Minimum Age: No minimum age; however, any child under 13 requires a parent or guardian present unless they are under the direction of the Box Pickleball Club coaching staff.
SMOKING
Smoking anywhere in the Club is strictly prohibited. Should anyone be responsible for setting off our fire monitoring system, located in the bathrooms and elsewhere throughout the club, they may be responsible for any fees incurred by the City or Fire Department for the false alarm and will lose Club privileges.
BALL MACHINE
Members can rent a ball machine for $10 an hour.
Thank you for taking the time to familiarize yourself with our policies and rules. Adhering to these guidelines helps us maintain a safe, enjoyable, and welcoming environment. We appreciate your cooperation and look forward to seeing you on the court, where everyone can enjoy the best that Box Pickleball has to offer!